What if I never got my delivered order?

Your order can take up to a day and a half to actually be delivered from the time you received the delivery notification. Try checking in with neighbors or relatives! If they haven't seen it, please file a lost/stolen package report with the carrier and send us the carrier and claim number. We'll assist in getting another order shipped, help you obtain a refund, or credit your account so that you can purchase it again.

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